Cancellation & refunds
Updated September 25, 2026
Monthly renewal
Paid subscriptions renew monthly until canceled. The broker account is $99 per account; the separate individual listing plan is $99 per listing. Cancel before the next renewal to prevent the next recurring charge.
How to cancel
Sign in and choose Cancel renewal on the subscription. Broker account subscriptions are in Broker tools; individual listing subscriptions are in Billing. Your current paid period continues until its end. If you cannot access Billing, email pizzeriaexchange@gmail.com with your account email and listing title for assistance.
Broker free trials
The no-card 30-day broker trial does not charge automatically. At its end, choose a paid subscription to continue. Otherwise, account listing access expires. You can withdraw listings and stop promotion sooner from your workspace.
What cancellation does
Cancellation stops future renewal. It does not automatically refund the current period. A paid listing loses public eligibility when its paid access expires. Contact support if you also want to withdraw your listing or stop previously scheduled promotion. Social posts already published may remain on the social network.
Refund requests
Email pizzeriaexchange@gmail.com with the charge date, listing title, and reason for your request. We review duplicate or incorrect charges, service delivery problems, and other refund requests individually. Refunds are not guaranteed merely because a listing receives no inquiries or does not sell. Any refund required by applicable law will be honored.
Digital delivery
There are no physical goods to return. A verified subscription enables the listing service; the seller must publish the completed listing. Social placements require seller approval and scheduling. Contact support if paid services are unavailable or approved promotion is not delivered.